WRITER, TECHNICAL

OVERVIEW

WRITER, TECHNICAL
Role: WRITER, TECHNICAL

RESPONSIBILITIES

RESPONSIBLITIES:

• Responsible for creating, updating, and proofing marketing assets, throughout the sales and marketing organization. Documents may include but not limited to:
• • Case Studies
  • Brochures
  • PPT Content
  • Press Releases
  • Proposal Responses
  • Website Content

• Prepares documents by gathering and formatting information, writing drafts and obtaining approvals
• Assists in writing and/or proofing internal and external communications
• Follows writing standards including readability, consistency, and tone
• Maintains consistency and accuracy throughout the content library
• Collaborates with internal teams to obtain an understanding of the writing requirements
• Writes clear and concise with the ability to write to target audience or buyer persona
• Proofreads individual work and work of others for grammar, spelling and sentence structure
• Provides enhancements to writing of others
• Meets deadlines
• Identify and implement process improvements

QUALIFICATIONS

Qualifications:

• Fluent in spoken and written English including wide vocabulary and appreciation of grammar
• A strong knowledge of Microsoft and desktop applications such as Word, Power Point and Adobe
• B2B writing experience required. BPO or Contact Center a plus
• Ability to collaborate with broad range of team members
• Organization skills of multiple versions of documents through tracking of documents
• Ability to show close attention to detail
• Knowledge of cloud database management and online collaboration documents including
• ShareFile, SharePoint, Microsoft Teams